MyHub

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Note: It is advised to use one of the 'Recommended' verification method when logging into My Hub External as these will give access to all the available features .

My Hub External

Enabling you to get back to work through self-service features

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warning Notice

You are about to connect the UBS computing facility. This is a private system and non-authorised access is prohibited. Access to any data, program or other information on the UBS My Hub system must be authorised by UBS. It is a criminal offence to obtain unauthorised access or make unauthorised modifications to this computer system. UBS may refer any unauthorised access to appropriate authorities, and unauthorised users may be subject to CRIMINAL PROSECUTION AND/OR CIVIL ACTION.

For assistance, please call the Technology Support Desk on + 41 61 228 08 88 or dial
toll-free number

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End User Support Desk: Phone Numbers

EXTERNAL PHONE NUMBERS
SWITZERLAND
Language
Toll-Free Access Number
Charged
German
0800 880 222
+41 61 2280 222
French
0800 880 333
+41 61 2280 333
Italian
0800 880 444
+41 61 2280 444
English
0800 880 555
+41 61 2280 555
EMEA
Location
Local Number
Germany
+49 69 1369 8100
United Kingdom, Ireland
+44 207 568 5555
France
+33 14 888 3333
NORTH AMERICA
Location
Local Number
Chicago
+1 312 525 5950
New York
+1 212 713 3604
Stamford, Mexico, Canada, all remote branches
+1 203 719 4357
Bahamas
+1 242 394 9330
APAC
Location
Local Number
China
+86 212 02 94834
Hong Kong
+85 229 71 8234
Singapore
+65 6495 8234
Japan
+81 352 08 7777
Australia
+61 293 24 2333
India
+91 206 742 2877

For exceptional cases (no connection to self-service or showstopper issues), the following numbers have been implemented:

  • for Switzerland and EMEA: +41 44 236 46 46
  • for the Americas: +1 212 713 46 57
  • for India: +91 206 742 15 14
  • for Poland: +48 123 99 81 00
  • for the UK: +44 207 567 90 97
  • for Singapore: +65 649 56 981
  • for Hong Kong: +85 237 12 46 46

Please note that the usage of these numbers will be monitored to track misuse.
These external numbers are chargeable.